Delivery Policy

Thank you for visiting and shopping at PlugPoint. Below you will find our delivery conditions.


Domestic Delivery.

Your Order will be fulfilled on the delivery date stated in the Dispatch Confirmation or, if a delivery date is not specified, as soon as reasonably possible. In any event, delivery will take no more than 20 business days after the date of purchase of the product you have selected.

If no one is available at your address to take delivery and the Products cannot be posted through your mailbox, or left in a safe place, after three failed attempts, we may cancel your Order in accordance with our Cancellation Policy.

Delivery of your Order will be complete when we deliver the Products to the address you gave us and the Products will be your responsibility from that time on. 

Please note that the images of the Products on our Website and in our other advertising materials are for illustrative purposes only. The Products you receive may vary slightly from those images. Although we have made every effort to display and print the colors of the Products accurately, we cannot guarantee that your computer's display of the pictures, or the pictures in our other advertising materials, accurately reflect the colors of the Products that will be delivered to you.


International Delivery.

Please note the following, if you Order Products from us for delivery to a destination outside of Ireland.

Your Order may be subject to import duties and taxes which are applied when it reaches the delivery destination. We have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your Order. We will not be liable or responsible if you do not pay any such import duties or taxes.

You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.


Delivery Costs and Timeframes.

We offer free standard shipping on all orders.

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.  Once your order is packed and is on your way, you will receive an email with your order’s tracking number.

Please refer to the table below for various shipping times to international destinations.


Delivery timeframe

Rest of the world

Delivery timeframe

3-5 business days

13-20 business days


* These delivery times are an estimation in business days

Changes to this Policy.

Please note that we reserve the right to change and update this Delivery Policy without notice. Any amendment made to this document shall be notified promptly.


Last updated on 02.07.2020.