Terms & Conditions

Welcome to PlugPoint! Your Online Vape Store.

Please read this document carefully before using our shopping services through our Website. We‘ll only take a few minutes of your time!

This written document (together with the agreements referred herein) describes the terms and conditions under which we sell any of the products (Products) listed on our website.

You should print a copy of these terms and conditions for future reference.

Using this Website indicates that you accept these terms and conditions together with all our Policies, regardless of whether or not you choose to register with us. If you do not accept these Terms and Conditions and/or our Policies, do not use this Website.

1.      Information about us.

PlugPoint is the property of Mayflower Technologies Limited

Registered Address: Blair House Upper O'Connell Street Ennis, County Clare V95 FD1V, Ireland
Office Address: 1 Iasonos Street, 1st Floor, 1082 Nicosia, Cyprus
Office Telephone: +357 2526 2092
Support Number: +357 2526 2794
Support e-mail address: [email protected]

If you want to get in touch with us, please check our Contact Us page for all the necessary details.

2.      Our Online Store

As one of the best and exclusive Vape Stores on the market we offer online shopping services through our Website so that you can easily order and buy our Products through a quick process, and receive them at any address you choose.

3.      Who can buy on our Website

By placing an order through our site, you warrant that:

✔       You are legally capable of entering into binding contracts;

✔       You are at least 18 years old; and,

✔       You are a resident of one of the Countries listed for our shipping service.

4.      Our Purchase Process

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer received by us to buy a Product. All orders are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Product has been shipped off (the "Dispatch Confirmation"). The selling agreement between us ("Contract") will only be entered when we send you the Dispatch Confirmation.

We will not process your order until payment has been received in full, in accordance with the provisions of Clause 6 below.

If you make a mistake with your order, you may be able to correct any mistakes made, by sending an email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been shipped off, please return the Products to us in accordance with our Return Policy.

The Contract will relate only to those Products whose shipment we have confirmed by a Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the shipment of such Products has been confirmed in a separate Dispatch Confirmation.

We are entitled to refuse any order made by you for any reason.

When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorized user of the credit or debit card used to make your payment and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

5.      Prices and Payments

Please note that the price payable for the Products shall be as shown on our Website.

Payment shall be made by you by the financial means specified on the Website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in the order.

Prices are subject to change without notice but changes will not affect orders which we have already accepted.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our shipment procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when shipping the Product to you. If a Product's correct price is higher than the price stated on our site, We will normally, at our discretion, either contact you for instructions before shipping the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a miss-pricing.

Payment for all Products must be by credit or debit card. We accept payment with Visa, Visa Debit, Mastercard.

The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

6.      Availability and Delivery

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless any exceptional circumstance is notified.

7.      Our Liability

If we do not deliver, and/or: a) if the Products We deliver are not what you ordered; b) are damaged or defective; and/or c)the delivery quantity is incorrect, We will only be obligated, at our discretion, to:

✔       Rectify the quantity, non-delivery or incorrect delivery; or

✔       Replace or repair any Products that are damaged or defective; or

✔       Give you a refund for the amount paid by you for the Products.

We shall have no liability to you for any consequential, special or indirect losses including without limits, loss of revenues, profits, contracts, business or anticipated savings, damage to, or loss of goodwill, reputation or data.

Without prejudice of the foregoing, our total aggregate liability to you under and/or arising in relation to these Terms and Conditions shall not exceed the amount paid by you for the Products.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury due to our negligence, or any other liability which we are not permitted to exclude or restrict as a matter of law.

Nothing in these Terms and Conditions shall exclude or limit your statutory rights.

A person who is not a party to these Terms and Conditions has no right to enforce any provision of this agreement.

8.      Li-Ion Rechargeable Batteries

Please note that when working with Li-ion cells, they are very sensitive to charging characteristics and may explode if mishandled. You should have enough knowledge on Li-Ion rechargeable batteries in charging, discharging, and assembly before use. Charge and store the batteries in fire-proof container. Never leave batteries unattended when charging or while in use. Do not put batteries on wood surface or carpet when charging.

Make sure to charge in Fire-Proof container. Do not use chargers purchased outside of our Online Vape Store to charge batteries purchased in our Store. Doing so may cause damage to the battery and malfunctions which can cause serious injuries. We are not responsible for damage from any modification to the batteries, in form or shape. We are not responsible for any damage caused by misuse or mishandling of these Li-Ion batteries.

9.     Indemnity

You agree to indemnify, defend and hold harmless to Mayflower Technologies Limited its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

10.     Import Duty and Taxes

Please note that if you order Products from our site for delivery outside of Ireland, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes because we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are intended. We will not be liable for any breach by you of any such laws.

11.     Our Communications With You.

Please note that when you use our Website and its Services, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically, comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12.     Notices

All notices given by you to us must be sent to us at [email protected] . We may give notice to you, either at the email or postal address you provide to us when placing your order, or in any of the ways specified in these Terms and Conditions.

Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in case of an email, that such email was sent to the specified email address.

13.     Assignment of Rights and Obligations

These Terms and Conditions and the Contract between you and us are binding on you and us and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of these Terms and Conditions and/or the Contract, or any of your rights or obligations arising here from, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of these Terms and Conditions and/or the Contract, or any of our rights or obligations arising here from, at any time during the term of such documents.

14.     Force Majeure Events

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract and/or these Terms and Conditions and/or any of our Policies, that is caused by events outside our reasonable control ("Force Majeure Event").

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

✔       Strikes, lock-outs or other industrial action.

✔       Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

✔       Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

✔       Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

✔       Impossibility of the use of public or private telecommunications networks.

✔       The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract and/or these Terms and Conditions and/or any of our Policies, is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for an equal period. We will use our reasonable endeavors to bring the Force Majeure Event to closure, or to find a solution by which our obligations may be performed despite the Force Majeure Event.

15.     Waiver

Please note that if we fail, at any time, to insist upon strict performance of any of your obligations under the Contract, or these Terms and Conditions and/or any of our Policies, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of our rights shall be effective unless it is expressly stated to be a waiver, and is communicated to you in writing in accordance with Clause 14 above.

16.     Severability

If any of these Terms and Conditions and/or any of our Policies, or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent, be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as permitted by law.

17.     Entire Agreement

These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us and supersedes any prior agreement, understanding or arrangement between us, whether oral or in writing.

18.     Our right to vary these Terms and Conditions and our Policies

We have the right to revise and amend these Terms and Conditions, and any of our Policies, from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities or for any other reason in our sole discretion which We may decide.

You will be subject to our Policies and these Terms and Conditions in force at the time that you order products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or we have notified you of the change to those Policies or these Terms and Conditions before we send you the Dispatch Confirmation (in which case We have the right to assume that you have accepted the changes to these Terms and Conditions and/or any of our Policies, unless you notify us to the contrary, within seven working days of receipt by you of the Products).

19.     Law and Jurisdiction

These Terms and Conditions and all our Policies are to be construed in accordance with the laws of Ireland and irrespective of your place of domicile, in the event of any dispute associated with these Terms and Conditions and/or any of our Policies, that dispute shall be subject to the exclusive Jurisdiction of the Ireland Courts.

20.     Our After-Sale Service

Questions, comments, requests or complaints regarding these Terms and Conditions, and/or any of our Policies and/or our Products should be addressed to [email protected]