Privacy Policy


Updated: 18.07.2019

 

This Privacy Policy describes how PlugPoint ("we," "us," "our") collects, uses, shares, and protects your information in connection with our Website and any related services that refer or linked to this Privacy Policy ("Services"). PlugPoint is owned by Mayflower Technologies Limited and based in Blair House Upper O'Connell Street Ennis, County Clare V95 FD1V, Ireland.

 

1.      COLLECTION OF INFORMATION


         Information Provided by the User:

We collect, process, and use your information when you:

       Register to our Services or sign in to an existing account.

       Visit our Website.

       Access our Services through our Website.

       Contact us for support.

 

         Automatically Collected Information.

We and our service providers automatically collect certain information about you through:

       The interaction with our Services.

       Cookies and other tracking technologies.

       Location-identifying technologies.

       Monitoring and analyzing trends, usage, and activities.

 

The types of information you provide may include Personal Information. "Personal Information" means information that can be used to identify you (whether alone or in combination). The Personal Information you may provide to us includes:

       First name.

       Last name.

       Email address.

       Mailing address.

       Phone number.

       Payment information.

 

We may also collect Personal Information and other information based on your use of the Services:

       The nature of the product or service requested or purchased.

       How you connect to our Services, such as your IP address, unique device identifiers, device or session IDs, and information regarding the network and connected hardware (e.g., computer or mobile device).

       Your browsing, shopping, and purchase history.

       Your geolocation.

 

2.      WE MAY USE YOUR INFORMATION IN THE FOLLOWING CIRCUMSTANCES


         When Providing our Services.

If you provide us with Personal Information, we may use it to:

       Process your registration with our Services, including verifying whether your email address is active and valid, and to enroll you into our programs.

       Monitor and manage your account.

       Track your shopping, delivery any rewards or payments, and identify opportunities for rewards and/or offers.

       Send you technical notices, updates, security alerts, and administrative messages.

       Provide you with the customer service offered regarding your account, and reply any questions, comments or requests; and/or

       Comply with any legal and regulatory provisions in effect, and with competent judicial authorities’ requirements in each geographical jurisdiction that our Store operates in. We may also use your information for risk assessments and for fraud prevention.

 

         To Improve our Services.

We may process information through analyzing and monitoring usage and trends and performing statistical analyses to improve our Services and websites, applications, marketing efforts, and the products and services of our affiliates to provide a better service to you in the future. We may also use this information to adapt Service content to be more likely to be of interest to you.

 

         To Share Marketing Information.

To provide you more personalized offers and/or special offers, discounts and similar information, we may send you newsletters, rewards, discounts, promotion codes, events, and general information about the Service under your consent. To match your profile and interest, we may create a profile with your preferences and provide advertisements, content or features. You can manage these communications in accordance with Section 4 (Your choices) below.

 

         To invite you to Contests and Promotions.

From time to time, we may invite you to enter different contests, sweepstakes, surveys or promotions. If you choose to participate in a contest or promotion, your Personal Information may be used to administer the contest, such as to determine your eligibility for the contest or to award a prize.

 

3.      SHARING OF INFORMATION


We may share the information we collect, including your Personal Information, with third parties under the following circumstances.

 

●       Service Providers.

We do not sell your Personal Information and only share it with third parties to operate our Services. We may share your Personal Information with our service providers that perform marketing services and other business operations on our behalf, under our instructions and in compliance with appropriate technical and organizational security measures to protect your data.

For example, we may partner with other companies to provide you support services, authentication services, prevent fraud in our Services, administer our promotions, referral programs, sweepstakes, and surveys, perform analytics, maintain the accuracy of our databases, facilitate your travel reservations, fulfill your product purchases, and administer your rewards or payments. We will not sell your Personal Information, but we may rent, sell, and share other information that cannot be used to identify you with merchant partners, third parties, or affiliates. Information that we may rent or sell will not include your Personal Information, nor will it include your payment information.

 

●        Legal purposes.

We may share the information we collect, including Personal Information, to the extent permitted by applicable law:

       In response to subpoenas or other legal process or if in our good faith opinion such disclosure is required or permitted by law.

       At the request of governmental authorities conducting an investigation, including, but not limited to, meeting law enforcement requirements.

       To defend our terms and conditions or other policies applicable to our Services, and

       To protect the rights, property, life, health, security and safety of us or any third party.

 

         Business Transfers.

We may share the information we collect, including Personal Information, with any third party in connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure, or repossession), or any other type of acquisition of all or any portion of our Store assets, conveyance or transfer of all or any portion of our business to another company.

 

4.      YOUR RIGHTS

 

         Your Choice.

You may in some cases have the option to decline providing us with information. Please note, that your choice to not provide information may impact your use of certain features or Services.

You may unsubscribe or opt out of receiving marketing emails from us by using the unsubscribe link in the footer of our marketing emails. Upon written request, we will provide you with information on whether we hold any Personal Information.

We encourage you to maintain the accuracy of the information you submit to us, such as the information you provide us to register for your account. With respect to our mobile and other applications, you can prospectively stop all collection of information by the application by uninstalling the application. You may at any time opt out from further allowing us to have access to your mobile location data by adjusting the permissions in your mobile device.

 

         How to exercise your rights about your personal information.

You may do the following about your Personal Information:

       Access, correct, update or request deletion of your Personal Information, at any time by contacting us using the contact details provided under the "Contact Us" section below.

       Object to the processing of your Personal Information, ask us to restrict the processing of your Personal Information or request portability of your Personal Information.

       Withdraw your consent at any time if we have collected and processed your Personal Information with your consent.

       File a complaint before a data protection authority regarding our collection and use of your Personal Information. For more information, please contact your local data protection authority.

 

To exercise any of these rights please contact us in accordance with the contact details set forth below in Section 9.

 

5.      DATA SECURITY AND RETENTION

We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. We use a secure, encrypted connection on all pages where you access or transmit Personal Information. Although we use reasonable efforts to help protect your information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through our Services.

Except as otherwise set forth under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. We retain the information collected via our Services until the time you choose to close your account. After that period, we may consolidate the data and retain it for analytical purposes. We may also retain your information on backup media to comply with applicable law, to support financial audits, to resolve disputes, to maintain compliance efforts, and for other legitimate business reasons.

 

6.      OUR PROMOTIONAL COMMUNICATIONS

Please note that by signing up on our Website to buy any of our products, you may receive promotional periodic emails. If you consented to receiving promotional email communications, you can opt out of receiving such communications from us at any time by:

       Following the instructions provided in those communications.

       Modifying your email preferences in the settings of your account.

       Contacting us through the Site.

 

Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails and other types of communications, as permitted by law, such as service emails relating to our ongoing business relationship. Service emails contain service-related announcements that affect your account, such as product order confirmations, reward or payment updates, and responses to your comments and feedback submitted to us.

 

7.      COOKIES

We use cookies and similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We also use cookies for many purposes, including, without limitation, authentication, tracking user preferences while using our Services. For more details, please refer to our Cookie Policy.

 

8.      CHANGES TO PRIVACY POLICY

This Privacy Policy is current as of the date set forth above. We reserve the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles. If we make changes to this Privacy Policy we will notify you by revising the date at the top of this Privacy Policy, and where such changes will impact you as a data subject, we will provide you with additional notice (such as adding a statement to the homepages of our Services or sending you an email notification).

 

9.      CONTACT US

If you have any questions regarding this Privacy Policy, please feel free to contact us by email at [email protected] or by mail at Blair House Upper O'Connell Street Ennis, County Clare V95 FD1V, Ireland.